Missed Call Calculator

What Are Missed Calls Costing Your Garage Door Business?

Every unanswered call is a spring job, an opener repair, or a full install walking to whichever company picks up next. Home-services businesses miss roughly 1 in 4 inbound calls — and when it's a broken spring at 9 PM or a car trapped in the garage, the caller doesn't wait. They call the next number.

Move the sliders below to see your own number — not an industry estimate.

Revenue walking out the door each year
$234,000
At $495/mo, recovering even one spring job a month pays for itself.
We didn't invent these numbers. The 27% missed-call rate for home-services businesses comes from Invoca's call analytics research across the industry — it's the most credible published benchmark we could find, and we use it instead of the unverified "70%+" figures some competitors cite.

Speed matters as much as volume: MIT's Lead Response Management study found leads are 100x more likely to be reached — and 21x more likely to qualify — when contacted within 5 minutes versus 30. A homeowner with a wide-open garage or a trapped car calls until someone picks up, and whoever answers first usually wins the job.

Your number above is: (calls per week) × 52 × (% missed) × (average job value). Adjust any of the three inputs to match your actual call volume and ticket size — the math updates instantly.

What to do with this number

If the number above is bigger than you expected, you're not alone — most garage door shops have never actually run this math, because there's no easy way to see it until a job is already gone.

AnswersDesk AI answers every call your office can't — nights, weekends, mid-storm, mid-install — triages it (spring, opener, off-track, entrapment), and books it straight to your calendar. You get a text within 30 seconds of every call: who called, what broke, whether it's booked.

At $495/mo, recovering even one spring job a month pays for itself.

FAQ

Is this specific to garage door companies?
Yes — the call volume and job-value defaults above are set for typical garage door repair/install shops. The math works the same for any trade, but we built this for garage door companies specifically.
Where do the 27% and 100x numbers come from?
Invoca's home-services call analysis and MIT's Lead Response Management study, respectively. We intentionally don't use the unverified "70%+ of calls go unanswered" stat you'll see on some competitor sites — it doesn't hold up.
Does this include calls my team already answers fine during business hours?
No — the calculator is built around after-hours and during-job misses specifically, since that's where the real revenue leak is for most shops.